Front of House Supervisor
Albany,
Australia
Application opening date : 28/10/2025
Six Degrees Albany is more than just a bar and hotel – we are a vibrant, multi-service hospitality venue combining a buzzing bar, restaurant, and accommodation in the heart of Albany. With live music setting the mood and a bold, flavour-packed menu that keeps guests coming back, we are redefining what it means to be Albany’s premier Funky Bar and Hotel. We are passionate about creating unforgettable experiences for our guests, and we are looking for exceptional people to help us do it.
We are currently looking for an experienced Front of House Supervisor to join the team on a casual basis, with the genuine opportunity to progress to a permanent position for the right candidate.
ROLE RESPONSIBILITIES
- Assist in running day-to-day busy shifts, ensuring the smooth and efficient operation of the venue.
- Lead, brief, and motivate the FOH team before and during service, maintaining high standards throughout.
- Train new and existing staff in service standards, venue procedures, and compliance requirements.
- Oversee and manage opening and closing procedures in accordance with venue standards.
- Assist the Procurement team with stock management, including stocktake, receiving, and rotation of stock.
- Handle cash, EFTPOS, and end-of-day reconciliation accurately and responsibly.
- Provide exceptional customer service and manage guest feedback and complaints professionally, with a focus on positive resolution.
- Monitor and maintain compliance with RSA requirements, liquor licensing regulations, and all venue health and safety policies.
- Ensure the service area is consistently well-presented, clean, and compliant with food safety standards.
- Drive revenue through effective upselling of food, beverages, and venue offerings.
- Manage table reservations, waitlists, and seating flow during service in coordination with the FOH Manager.
- Liaise with kitchen staff to ensure timely, accurate, and seamless service delivery.
- Work both independently and as part of a team, including managing the floor.
WHAT WE’RE LOOKING FOR
- A current RSA – this is a must!
- Approved Manager Certificate and Card – this is a must!
- A minimum of 12 months’ experience as a FOH Supervisor OR a minimum of 2 years’ experience as a Front of House team member who is ready to step into a supervisory role.
- Demonstrated ability to lead a team and manage service in a fast-paced hospitality environment.
- Strong and broad beverage knowledge, including wine, spirits, cocktails, and beer.
- Ability to produce consistently high-quality coffee.
- Proficiency with POS systems and reservation software (Now Book It experience highly regarded).
- Experience with cash handling and end-of-day reconciliation.
- Sound understanding of RSA obligations and liquor licensing compliance.
- Strong leadership, communication, and problem-solving skills.
- Availability on a rotating roster including weekdays, weekends, and evenings – this is a must!
- A current Police Check is required prior to commencement to ensure the safety of our team and guests.
WHAT WE OFFER
- A fun, high-energy venue with live music and a great team culture.
- Genuine opportunity to progress from casual to a permanent role.
- Pay rates negotiable within the Federal Award based on skills and experience.
- VISA sponsorship may be available for the right candidate.
What We Offer
- A vibrant and energetic work environment.
- Opportunities for growth and career progression within the company.
- Negotiable pay rates within the Federal Award, based on your skills and experience.
Please submit your application through our website. Only shortlisted candidates will be contacted. This role is available for an immediate start.